Date 3/27/20

Ref: NUCLISENS® Extraction Reagents Supply associated to easyMAG® / EMAG® Systems

Dear Valued bioMérieux Customer,

bioMérieux would like to assure our support to you during this unprecedented time we are all facing together. Our priority is to provide diagnostic solutions to all that need them.

Our teams are making a tremendous effort to ensure our continuity of production operation, maximizing our manufacturing and supply capacities to answer to the increased demand of our products.

As the situation in the U.S. is evolving, and testing coverage has increased at a national level we are facing challenges in delivering critical products in the current context. We are closely monitoring the supply & demand balance to ensure proper inventory management to address public health needs responsibly.

We are providing you a new portal to access/consult the status of your open orders to provide better visibility about product supply and support you to plan according.

This information will be updated daily by 6:00 PM EST.

We encourage you to use the communication channels we are providing to support you during COVID-19
Emergency: us-covid19@biomerieux.com